Location:
Regional Head Office, Singapore
Report To:
APAC Regional Director of Strategy and Transformation
Overall job purpose:
provide a brief summary of the role
This role plays a key role to lead and optimise Inchcape’s Technology execution strategy to deliver long term commercial growth for the region. Works closely with the Director of Transformation & Performance to develop the technology roadmap for the region.
As a member of the Global Commercial Leadership Team and will work closely with the global Platforms and Digital Delivery Centres to deliver quality and cost-effective services that are compliant with group standards.
The scope of technology solutions includes Solution Delivery, ERP Implementations, Security, Service Delivery and infrastructure.
Main duties and responsibilities:
Outline key responsibilities of role, reporting relationships, budgetary responsibilities etc. Please give as full a description of the role as possible.
- Own the Technology roadmap for the APAC region that is aligned with Distribution Excellence roadmap.
- Working closely with the APAC Regional Transformation Director and the Global Platform Leaders deliver a class leading digital experience for customers, OEMs, and staff through the adoption of DXP, DAP, ERP, and DMS.
- Provide technology sponsorship and leadership for new initiatives within the APAC region e.g. Vehicle Lifecycle Services programmes, GBS, PeopleHub etc.
- Working closely with the Platform leaders to deliver highly efficient technology operations globally and in local markets that give appropriate service levels.
- Working closely with the Group CISO to ensure the APAC region achieves the necessary levels for cyber security, disaster recovery, and business continuity.
- Working closely with the M&A team and plays a strong role in due diligence, developing the value creation plan, and post-merger integration. Own the technology benefits case of each deal.
- Own and continually optimise the APAC Technology budget.
- Make an active contribution as part of the global Commercial Leadership Team
- Ensure the APAC region remains compliant with all Inchcape policies, standards, and controls.
- Build an efficient and effective IT function in the region across all markets. Lead and develop the required technical skills in the regional Technology team.
‘Key result areas’/performance expectations:
The minimum expectations of the role, targets and standards
The business environment in which the Regional Technology Director will operate is dynamic including:
- Business model evolution for Inchcape and OEMs
- Digital challenges
- Competitive challenges
- Changing customer expectations
- M&A
- Increasing cyber security threats
- Legislative changes
- Political changes
He/she must demonstrate great adaptability, good influencing and negotiating skills, comfortable delivering in a matrix environment with high levels of ambiguity
Levels of authority:
reporting line above & below)
Reports to APAC Regional Director of Strategy and Transformation
Direct reports include:
- Solution Delivery Lead
- Service Delivery Lead
- Security Lead
- Market Heads of IT
- M&A Integration Managers
Key Stakeholders
On-going relationships/third parties
APAC Executive Team
Global Platform Leaders
Regional Transformation teams e.g. DE, Finance
Digital Delivery Centres
Skills and Attributes
- Strong interpersonal skills and team player
- High level of personal integrity
- Builds strong and effective relationships with internal and external stakeholders
- Change management skills
- Builds business knowledge and business process understanding
- Highly commercial and innovative thinking
- Challenges the status quo, comfort with conflict
- Inquisitive, comfort with ambiguity
- Tenacious
- Resilient
- Explain complex concepts simply
- Able to engage confidently at levels of the organisation
Experience
- Worked in an international company with a global technology delivery model
- Worked within the APAC region with multi country responsibility
- Experience of full lifecycle M&A including leading the technology workstreams
- Experience of delivering B2B and B2C digital transformation
- Experience of regionalising a technology delivery team