Responsibilities:
Strategy and Planning
- Contribute to the development of Deposits growth and retention strategies and marketing plans.
- Guide product development, including system development and processes.
- Develop customer segmentation program within suite of product offering, as necessary and guided by broader Group, Branch and Retail Banking strategy.
- Evaluate new business opportunities.
- Critically assess viability of new products/initiatives.
- Ensure business efficiency and effectiveness subject to market environment and constraints. Develop and align Deposits pricing strategies with Group, Branch and Retail Banking strategy.
Business Performance and Management
- Consult with Management on strategies and plans.
- Implement Deposits growth and retention strategies and marketing plans including tracking and administration of campaigns.
- Monitor balance sheet and P&L and take corrective action.
- Develop business case for initiatives and projects.
- Resolve business (business as usual and ad-hoc projects/initiatives) issues (including customer and operations related).
- Front-face external parties e.g. MAS, ABS, vendors, partners, competition etc. as tasked.
- Monitor competition and suggest counter-actions.
- Portfolio tracking and analysis to ensure products are aligned to desired target segments and remain customer centric. Facilitate customer segmentation program within suite of product offering.
People Management
- Maintain strong relationships will all internal and external stakeholders.
- Train and coach staff, towards fulfilment of team and organisational goals. Provide business direction and leadership to relevant stakeholders such as Operations and IT where necessary.
Regulatory Compliance
Ensure compliance to regulations and internal policies (where applicable) by the product, associated processes and various stakeholders.Requirements:
Qualifications
Degree in any disciplineRelevant Work Experience
- 5 – 8 years of Consumer Banking experience preferred Business, P&L management experience preferred
Technical/Functional Skills
- Ability to pre-empt issues
- Familiarity with the Deposits business
- Understanding of the Deposits and Retail Banking environment
- Strong understanding of marketing and campaign management
- Strong analytical skills
- Strong ability to manage projects
- Working knowledge of Microsoft Office suite especially Excel and PowerPoint
- Responsible, takes initiative and a can-do attitude Ability to direct and listen
Personal Skills (Soft Competencies)
- Ability to motivate staff and stakeholders
- Ability to garner respect of stakeholders and build close relationships
- Ability to understand issues on the ground
- Ability to empathize with other stakeholders