Job Description
The Retail Specialist will oversee the daily operations of the retail shop @ Takashimaya B2 to ensure its overall success. He/she will be required to assist customers with their inquiries, ensuring excellent customer service and maintain effective communication with the management.
Key responsibilities
- Drive monthly sales target and promotions to meet company's objectives
- Providing excellent buying experience to our customers by offering product recommendations and sharing of product knowledge
- Conduct a weekly stock-take to ensure sufficient stocks in the shop
- Handle customer complaints professionally and escalate issues to management when necessary
- Handle cashiering and accurately process transactions
- Assist with packing of retail packaging whenever necessary with proper labeling and sealing of the products
- Restock shelves and ensure that all products on display are organized and compliant with regards to product labelling
- Maintain cleanliness of the outlet and storeroom at all times
- Monitor stock levels and reorder points
- Communicate all feedback from customers to management
- Record keeping and reporting as per required by the company
Requirements
- Attention to detail
- Has a spirit of excellence
- Possesses teamwork and willingness to contribute
Both part time and full time positions available
- Part Time: min 3 days per week
- Full Time: 5 days per work