Job Summary:
We are looking for a driven, detail-oriented and technically inclined Sales/Program Manager to join our team. This role is critical in managing key customer programs, driving sales growth and acting as the bridge between internal teams and external stakeholders. The ideal candidate has a strong background in engineering or precision manufacturing and proven experience in sales and program management within the high-tech manufacturing or semiconductor sectors.
Job Description:
- Lead and manage end-to-end customer programs, from planning through execution, ensuring deliverables, timelines and quality standards are met.
- Develop and implement strategic sales initiatives to achieve revenue targets and business growth.
- Act as the main point of contact for key clients, building and maintaining strong relationships to ensure customer satisfaction and retention.
- Coordinate cross-functional efforts between engineering, operations, supply chain and quality teams to align project goals with customer requirements.
- Monitor and report program progress, risks and opportunities to senior management, with data-driven insights and recommendations.
- Identify market trends and customer needs to support new business development and product improvement initiatives.
- Support pre-sales and post-sales activities, including contract negotiations, proposal development and technical discussions.
- Handle multiple projects simultaneously while maintaining attention to detail and quality. Ad-hoc tasks assigned by direct superior or management.
Job Requirement:
- Bachelor's degree in Mechanical Engineering, Marketing, or a related discipline.
- Minimum of 8 years of working experience, preferably in Semiconductor, Precision Engineering, or Manufacturing industries.
- Strong technical foundation in mechanical or precision engineering.
- Demonstrated success in sales and program management, preferably with international customer exposure.
- Excellent multitasking abilities, with a hands-on approach and high attention to detail.
- Strong interpersonal and communication skills, able to work across functions and mediate between internal and external stakeholders.
- Technically inclined, resourceful and solutions-oriented mindset.
- Proficient in program/project management tools and reporting.
- Ability to thrive in a fast-paced, high-pressure environment while maintaining a proactive and positive attitude.