The Role
- Manage claims process at an advisory, negotiation, administrative and interpersonal level to ensure efficient and effective settlement within the terms of the relevant Policy wording and agreed quality standard.
- Handling/management & processing all classes of claim.
- Administering and servicing own portfolio of clients’ claims
- Working with broking staff to draft loss report/claims procedure and protocol
- Participate in renewal and/or new business meeting to promote claims proposition
- Preparation of claims statistics/loss ratio and claim analysis
- Engage with Insurers/loss adjuster to monitor claims progress and ensure timely settlement of claims.
- Negotiate skillfully in tough situations with both internal and external groups
- Assisting in conducting training
The Requirements
- Diploma or Degree holder with5-8 years of relevant experience
- BCP, ComGI certification
- Strong interpersonal and communication skills.
- Sound IT Skills and experience with claims IT Systems
- Ability to work effectively within a team environment to proactively share knowledge and work collaboratively to support colleagues and deliver required business outcomes
Equal Opportunity Employer