1. Google Workspace (GWS) Core Skills
- GWS Admin Console proficiency (user management, groups, domains, security)
- Knowledge of GWS apps (Gmail, Drive, Docs, Sheets, Meet, Calendar)
- GWS licensing models and billing structures
2. Migration-Specific Skills
- Experience with migration tools such as:
- Google Workspace Migration for Microsoft Exchange (GWMME)
- Google Workspace Migration Tool (GWMT)
- Third-party tools (CloudM, BitTitan, TransVault, etc.)
- Mailbox, calendar, and contact migration
- File migration from OneDrive/SharePoint to Google Drive/Shared Drives
- Understanding of identity and access management during migration
3. Proof of Concept (PoC) Design & Execution
- Scope definition and planning
- Pilot user selection and configuration
- Test plan creation for core workloads (mail, calendar, collaboration tools)
- Performance benchmarking and documentation
- User feedback gathering and analysis
4. Scripting & Automation
- Google Apps Script
- PowerShell (for M365 environment before migration)
- Python (for API integrations or reporting tasks)
5. API & Integration Knowledge
- Google Workspace APIs (Admin SDK, Gmail API, Drive API)
- OAuth 2.0 and service accounts
- Integration with third-party SaaS applications
6. Security and Compliance
- Google Vault and data retention policies
- M365 to GWS compliance mapping
- Data Loss Prevention (DLP) configuration
- Mobile Device Management (MDM) policies in GWS
7. Identity & Authentication
- Google Cloud Identity and SSO configuration
- Directory sync tools like Google Cloud Directory Sync (GCDS)
- Authentication protocols (SAML, OAuth, etc.)
8. Day 2 Support & Monitoring
- GWS Admin troubleshooting
- End-user support for Gmail, Docs, Drive, Meet
- Monitoring tools (Google Admin audit logs, security center)
- Change management and training for users
- Ticketing system experience (e.g., Jira, ServiceNow)
9. Soft Skills
- Project management
- Stakeholder communication
- User training & adoption strategy
- Documentation and reporting
- GWS Admin Console proficiency (user management, groups, domains, security)
- Knowledge of GWS apps (Gmail, Drive, Docs, Sheets, Meet, Calendar) GWS licensing models and billing structures