PURPOSE OF JOB
Working closely with the Head of Department, the successful candidate will collaborate with WEO manufacturing sites to ensure the smooth implementation of the corporate quality strategy and the effective execution of tactical action plans.
The individual shall lead the QA/QC activities, monitor QA performance metrics and ensure timely and effective counter measures are implemented to address negative trends.
Candidates with high aptitude will be fast tracked for the position and responsibilities of Principal Engineer / Assistant Manager.
JOB DUTIES
Department KPI
- Participate in the planning and execution of Corporate QA strategy supporting Business requirements
- Lead improvement projects to sustain the vitality of the QEMS & ESG Sustainability Initiative
- Track, monitor and report QA performance metrics
- Partner and drive quality improvement with cross department functions to apply timely and effective counter measures to address negative trends
Customer & Product Quality
- Participate in NPI / FA drawing review meetings with factory to align test acceptance criteria and inspection test plans
- Support inspection correlation activities between customer and factory
- Review FA documentation for completeness and submit FA package for Qualification
Customer Complaint Handling
- liaison between customer and factory/supplier on quality issues
- coordinate investigation and root cause analysis, drive product quality improvement
- verification of effectiveness and ensure timely closure of CAPA/SCAR
- participate in customer weekly meetings
Incoming & Non-conforming material
- Planning of inspection
- Coordinate investigation of quality issues with factory/supplier
- Coordinate MRB review meeting to ensure NCMR are investigated and processed in a timely manner
Quality systems/Continuous improvement
- support the implementation and maintenance of QMS according to ISO 9001/14001 requirements
- lead preparation and handling of customer audits
- Conduct QEMS awareness and quality tools training
CANDIDATE REQUIREMENTS
Experience:
- 5 years and above in a Quality function role from Optics manufacturing, preferably with experience in germanium and chalcogenide material.
Qualifications:
- Degree in Mechanical Engineering or equivalent.
Other Requirements:
- Proficient in English and Chinese language to communicate with customers and teams from Asia, Europe, and USA
- Sound knowledge and application of Quality tools, ISO 9001 and ISO 14001 standards.
- Experienced in Optical measurement equipment.
- Some travelling to China and Malaysia production sites / suppliers / customers are required.
Key Competencies Required For the Job
- Demonstrates Open and Growth mindset
- Demonstrates critical thinking and logical approach when addressing problems
- Leadership, Communication and People management skill