Sofitel and its Ambassadors
The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.
Job Description
Summary of Role
The Senior Sales Manager is a key member of the hotel's sales team responsible for driving revenue through the strategic management of group bookings and events. This role requires a seasoned sales professional with extensive experience in the Hotel industry and a proven track record of achieving targets and fostering strong client relationships.
MAIN RESPONSIBILITIES
- Develop and implement a comprehensive sales strategy to drive revenue and achieve sales targets.
- Identify and prospect new business opportunities within the market segment.
- Build and maintain strong relationships with existing clients, understanding their needs and providing tailored solutions to enhance their event experience.
- Collaborate closely with the marketing team to create compelling promotional materials and campaigns.
- Lead negotiations with clients to secure contracts and agreements, ensuring favourable terms and conditions for the hotel.
- Coordinate with various hotel departments
- Conduct site inspections and presentations for potential clients, showcasing the hotel's facilities and capabilities to meet their requirements.
- Stay abreast of industry trends, competitor activities, and market developments to identify opportunities for growth and innovation.
- Prepare regular reports and forecasts on sales performance, highlighting achievements, challenges, and areas for improvement.
- Mentor and train junior members of the sales team, providing guidance on effective sales techniques and best practices.
- Any other duties as assigned by the Management
Qualifications
- Bachelor’s degree in Hospitality, Business Administration, or a related field is preferred.
Additional Information
YOUR EXPERIENCE AND SKILL INCLUDE
- Minimum 3-5 years of experience in a sales role within the luxury hotel or hospitality industry.
- Demonstrated success in managing corporate, leisure, and/or MICE accounts with a proven track record of meeting or exceeding revenue targets.
- Strong networking and relationship-building skills with established connections in key markets.
- Excellent communication, negotiation, and presentation abilities.
- Proficiency in CRM tools and hotel sales systems; knowledge of Opera, Delphi, or similar platforms is preferred.
- Strong analytical skills with the ability to interpret market data and trends.
- Highly self-motivated, organized, and able to work both independently and collaboratively.
- Fluency in English is required; additional language skills are an asset.