Key Responsibilities:
- Customer Service: Greet and assist customers with a friendly attitude, attending to customers' queries and concerns.
- Customer Engagement & Satisfaction: Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience.
- Beverage Preparation: Prepare, plate and serve food and drinks, following recipes and quality standards.
- Opening & closing of outlets
- Inventory: receiving and checking of inventory and perishables.
- Cleanliness & Organization: Maintain a clean and organized work station, including prepping ingredients, sanitize surfaces, and keep the cafe area tidy.
- Team Collaboration: Work closely with other crew members to ensure smooth operations and a positive work environment.
- Reports to : Outlet Manager
Qualifications:
- Experience in a cafe or F&B.
- Passion for matcha, tea, and customer service.
- Able to work well in a fast-paced environment.
- Strong communication skills and a positive attitude.
- Ability to work on weekends and holidays.
- Ability to work in a team-oriented environment.
Other job details:
- 5 day work week, no split shifts
- Medical claim system
- 14 days of annual leave (upon completion of probation period, prorated)
- Individual welfare fund (upon completion of probation period, prorated)
- Fun, dynamic, team-oriented work environment.
***Only Singaporeans
Job Type: Full-time
Pay: $2,400.00 - $2,700.00 per month
Experience:
- Serving: 1 year (Preferred)
Work Location: In person