Job Summary:
We're seeking an experienced Fitness Studio Manager to lead our award-winning BFT studio. As a key partner with the Studio Owner, you'll oversee daily operations, drive member engagement, and ensure a safe and welcoming environment.
Key Responsibilities:
- Studio Operations: Maintain a clean, organised, and safe studio environment, adhering to standard requirements.
- Member Experience: Foster strong relationships with members, provide exceptional customer service, and ensure member satisfaction.
- Staff Management: Recruit, train, and supervise staff, including managing staff rosters.
- Sales and Marketing: Drive member subscriptions and retention through effective sales and marketing strategies.
- Equipment Maintenance: Ensure fitness and technology equipment is well-maintained and conduct regular health and safety checks.
- Issue Resolution: Handle complaints, incidents, and emergencies with professionalism and efficiency.
- Communication: Collaborate with the Studio Owner, staff, and members to promote programs, events, and studio news.
- Administration Duties : Perform administrative tasks, such as managing member databases, maintaining accurate records, and overseeing supplies and inventory replenishment.
Requirements:
- At least 5 years of experience in the fitness industry, preferably in management role.
- Physical Education certification or diploma in fitness (desirable).
- Excellent people skills, sales and marketing experience, and proficiency in Microsoft Office.
- A passion for fitness and delivering exceptional customer experiences.
- Able to work independently with minimal supervision.
- Able to work non-standard schedules, including evenings and weekends.
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A chance to work with a leading fitness studio brand
If you're a motivated and experienced fitness professional looking for a new challenge, we'd love to hear from you!