Job Description:
We are seeking a driven and experienced Airfreight Supervisor to join our dynamic team of freight professionals, specialising in perishable logistics . This is a unique opportunity to be part of a fast-growing, global freight forwarder with a clear vision to become the market leader in perishable air cargo.
In this role, you will:
- Lead and manage a small operations team across multiple shifts, ensuring 24/7 coverage and service excellence.
- Oversee daily airfreight import and export activities, with a focus on perishables including food, dairy, seafood, and floral shipments.
- Ensure compliance with all Singapore import/export regulations and relevant health and food safety standards.
- Possess strong working knowledge of regulations for importing/exporting from countries including Australia, New Zealand, United Kingdom, France, Italy, and the United States .
- Take full responsibility for the profitability of the airfreight department , including vendor negotiation, cost control, and margin management.
- Liaise with subcontractors, airlines, ground handlers, and government agencies.
- Establish and maintain strong relationships with customers through proactive communication and hands-on support.
- Be willing and available to respond to urgent shipment issues, including late-night or early-morning operations, and to travel to the airport office when required.
- Ensure correct packing requirements are met for different product types based on destination and product category.
- Provide guidance, support, and training to junior staff.
- Attend customer and industry functions as required to strengthen commercial relationships.
- Represent the company with professionalism and enthusiasm to build partnerships with vendors and clients .
- An interest in the food sector is a plus and will be viewed favourably.
Requirements:
- Minimum 5 years of experience in airfreight perishable logistics within Singapore.
- Proven team leadership and operational planning experience.
- Strong knowledge of TMS (Transportation Management Systems) ; CargoWise experience is an advantage.
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook .
- Excellent spoken and written English . Additional languages such as French or Tamil are a plus.
- Highly organised, solution-oriented, and able to perform under pressure.
- Strong interpersonal skills – a team player who is proactive, self-motivated, and adaptable.
- Willingness to attend work functions, customer events , and represent the company externally.