Our client is looking for a Technical Services that covers across the APAC region. You’ll guide teams, streamline daily operations, and support service quality. The role also involves budget planning, cross-functional alignment, and team development.
Key Responsibilities:
- Oversee day-to-day activity across APAC service teams, ensuring quality and consistency.
- Support local service centers by setting high operational standards.
- Coordinate with Sales and Service teams to align efforts with market needs.
- Improve workflows and reduce inefficiencies to boost service delivery.
- Monitor performance and track progress using clear benchmarks.
- Promote the use of technical support programs and reinforce their delivery across the region.
- Maintain accurate service documentation and ensure local regulations are met.
- Build team capabilities through coaching and regular feedback.
- Prepare and manage budgets, ensuring effective use of resources.
What You’ll Need:
- At least 5 years in a leadership position within the technical or engineering field.
- Hands-on experience in providing on-site support.
- Previous work in medical devices or a closely related sector.
- Strong communication, leadership, and relationship-building skills.
- Able to handle competing priorities with minimal supervision.
- Open to travel across APAC and occasionally to the global headquarters.
Thank you for your application and we regret that only shortlisted applicants will be notified
By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.
RRecruiter Pte. Ltd. | EA License No. 18C9514 | Dianne T. Magalit | EA Reg. No R23118479