Job Description:
- Possess a pleasant personality, a team player, with planning, organizing & interpersonal skills.
- End-user support on Windows Operating System 11, Microsoft Office 365
- End-user support on Mac OS, Microsoft Office for Mac, Jamf.
- Deploy, administer and maintain Microsoft Entra, Neurons, Autopilot, Active Directory, DNS, DHCP, in-house developed Management Tools.
- Maintain servers and network file back-up procedures including Azure backup.
- Ensure Industry best practices in IT are adhered to and can withstand audits.
- Ensure software licenses fulfill legal obligations at all times.
- Management on centralized anti-virus systems, Ivanti (LanDesk) and Jamf.
- Liaise with vendors on hardware and software purchase and maintenance/support.
- Maintain telephone (VOIP) system, escalating to vendors if necessary.
- Maintain accurate documentation on inventories, systems and networks.
- Provide fault resolution and escalation with level 2 & 3 teams.
- Willingness to learn, implement & manage new systems setup.
- Installations and responsible for execution, installation progress & timely delivery of Assignments.
- Able to assist the development team install application servers, upgrade of software.
- Manages Windows servers and Applications system.
- Ensure servers have 100% uptime.
- Monitor system logs and activity on all servers and devices.
- Work according to IT compliance and requirements
Job Requirements:
- Candidate must possess at least a Degree or Diploma Information Technology or equivalent.
- Server Operating Systems/Applications (Including SQL Enterprise/Express-deployment, administration and maintenance/ VMware)
- Backup and Recovery systems and Windows backup /Cloud Based Environment
- Working knowledge of Microsoft Entra, Neurons, Autopilot, AD, DNS, DHCP and IIS.
- Familiar with Azure and AWS solutions.
- Familiar with ISO27001 compliance framework.
- At least 3 years of working experience in maintaining and managing IT Systems / Windows Servers Administration / Clouds / Data network Infrastructure.
- MCSA/MCSE/CCNA/Azure Fundamentals certification is an advantage.
- Analytical minded and an eye for details.
- Good organisation skill and able to work independently.
- Good Communication and writing skills.
- Good Multitasking skills
- Willing to learn and fast learner
- Able to work in a fast-paced environment