Technology Delivery Analyst (1 year renewable contract)

Job Description:

• Possess a pleasant personality, a team player, with planning, organizing & interpersonal skills.
• End-user support on Windows Operating System 11, Microsoft Office 365
• End-user support on Mac OS, Microsoft Office for Mac, Jamf.
• Deploy, administer and maintain Microsoft Entra, Neurons, Autopilot, Active Directory, DNS, DHCP, in-house developed Management Tools.
• Maintain servers and network file back-up procedures including Azure backup.
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Ensure software licenses fulfill legal obligations at all times.
• Management on centralized anti-virus systems, Ivanti (LanDesk) and Jamf.
• Liaise with vendors on hardware and software purchase and maintenance/support.
• Maintain telephone (VOIP) system, escalating to vendors if necessary.
• Maintain accurate documentation on inventories, systems and networks.
• Provide fault resolution and escalation with level 2 & 3 teams.
• Willingness to learn, implement & manage new systems setup.
• Installations and responsible for execution, installation progress & timely delivery of Assignments.
• Able to assist the development team install application servers, upgrade of software.
• Manages Windows servers and Applications system.
• Ensure servers have 100% uptime.
• Monitor system logs and activity on all servers and devices.
• Work according to IT compliance and requirements

Job Requirements:

• Candidate must possess at least a Degree or Diploma Information Technology or equivalent.
• Server Operating Systems/Applications (Including SQL Enterprise/Express-deployment, administration and maintenance/ VMware)
• Backup and Recovery systems and Windows backup /Cloud Based Environment
• Working knowledge of Microsoft Entra, Neurons, Autopilot, AD, DNS, DHCP and IIS.
• Familiar with Azure and AWS solutions.
• Familiar with ISO27001 compliance framework.
• At least 3 years of working experience in maintaining and managing IT Systems / Windows Servers Administration / Clouds / Data network Infrastructure.
• MCSA/MCSE/CCNA/Azure Fundamentals certification is an advantage.
• Analytical minded and an eye for details.
• Good organisation skill and able to work independently.
• Good Communication and writing skills.
• Good Multitasking skills
• Willing to learn and fast learner
• Able to work in a fast-paced environment