Key Responsibilities:
Supervise and support waitstaff to ensure high-quality service
Monitor and manage dining area operations during shifts
Handle customer inquiries and resolve complaints professionally
Assist with staff scheduling and training
Maintain cleanliness and presentation standards
Ensure compliance with food safety and hygiene regulations
Requirements:
Prior experience as a waiter/waitress and in a supervisory role
Strong leadership and interpersonal skills
Excellent communication and customer service abilities
Able to work weekends, evenings, and public holidays
Team player with a positive and proactive attitude