Our client is seeking an Account Manager to manage customer accounts, deliver excellent service, and maintain strong client relationships. The ideal candidate will be proactive, customer-focused, and equipped with strong communication and account management skills.
Responsibilities
- Manage customer accounts and provide maximum support in maintaining the qualification status.
- Update customers on company’s new programs, policies and procedures or changes (if any).
- Resolve customer’s issues and concerns in the interest of the company and customers personal circumstances.
- Receive and handle incoming phone calls and written correspondences and provides the best possible service to customers.
Requirements
- Has a Bachelor’s Degree in Business Management
- Has 1 to 2 years of work experience in account management
- Good interpersonal and communications skills
- Proficient in Microsoft office
Hey Rocket Pte Ltd (EA 21C0816)
Lisa Chi (R24124761)
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