Job Description:
- Provide technical support in infrastructure services, responding to issues and assisting in tasks.
- Contribute to infrastructure projects and tasks under supervision.
- Participate in the monitoring and basic troubleshooting of infrastructure systems.
- Work with the team to address infrastructure-related challenges and meet departmental needs.
- Support the development of infrastructure documentation, including incident logs and records.
- Continue to develop and enhance technical skills.
- Apply problem-solving abilities to address infrastructure issues.
- Follow established best practices and standards in infrastructure service delivery.
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 2+ years of relevant work experience
- Proven experience in infrastructure technology analysis
- Proficiencies in data analysis and problem-solving
- A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
- An advanced degree in a relevant field is a plus
- Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus
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