Come Join the Burnt Ends Hospitality Group!
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.
We’re now growing and opening a brand new outlet in Jewel! As we expand, we’re looking for passionate, service-driven individuals to join our opening team and help us bring the Burnt Ends experience to a new location.
Job Responsibilities:
- Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
- Plan continuous improvement activities within the outlet
- Deploy customer service standards within the outlet to drive organisation's customer experience goal
- Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
- Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
- Ensure customers have a pleasant and memorable dining experience
- Constantly obtain customer feedback during operations to ensure satisfaction
- Monitor setup, maintenance, cleanliness and safety of dining areas
- Perform duties like ordering, serving, clearing and setting of tables
- Greet customers as they arrive and showing them to their table
- Promote sales and be familiar with promotions and menu
- Coordinate food service between kitchen and service crew
- Attend to customer complaints (if any)
- To handle cashiering duties
- Assist to upsell promotions
- Constantly motivate & cultivate a team spirit in the restaurant
- Maintains utmost service standards and discipline/grooming among the service staff
- Supervise and train the service staff to Restaurant standards of excellence
- Any other appropriate duties and responsibilities as assigned
Job Requirements:
- Possess 2-3 years of F&B service experience
- No minimum cert required
- Possess good communication & interpersonal skills.
- Able to work independently and as a team.
- 5 day work week (44 hours per week)
Benefits:
- Medical insurance
- Dental coverage
- Monthly incentives
- Annual performance bonus
- Strong growth and development opportunities
- 12 days Annual leave + 1 day Birthday leave
- 1.5x OT pay for hours worked beyond 44/week
If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be part of our new opening!