The SIT-SCTP Career Coaching Manager plays a pivotal role in driving the employability outcomes of adult learners enrolled in SIT SkillsFuture Career Transition Programme (SIT-SCTP). This position spans the full learner-to-employer journey—from providing career advice before enrolment to coaching learners for job readiness and securing job opportunities through active employer engagement. The role contributes directly to SIT’s employment placement targets and ensures data integrity for funding and regulatory reporting. It is central to strengthening SIT’s positioning as a career-focused lifelong learning institution.
Key Responsibilities
a. Strategic Career Guidance & Employability Skills Training
- Conduct career advisory sessions with learners during recruitment to evaluate learner-job compatibility and turn prospects into enrollees.
- Offer 1:1 and group coaching to aid mid-career learners in career planning, pivoting, and searching.
- Create and implement employability workshops (e.g., career pivots, career strategy, digital branding).
- Track learner preparedness and development through systematic evaluations and employment-seeking milestones.
b. Employer Engagement & Job Matching
- Develop and further strengthen partnerships with industry partners to discover hiring requirements and employment opportunities for learners.
- Create and update a centralised employer database to match learners by skillset, function, and industry.
- Organise learner-employer interactions, including career fairs, information sessions, interview days, and industry presentations.
- Prepare the learners for employment interviews, including mock interview practice and focused coaching on employers' expectations.
- Monitor the success of placements and post-placement follow-up to enhance hires' sustainability.
c. Programme & Market Development
- Work with Client Experience and Business Development (BD) teams to align SCTP offerings with evolving job roles.
- Provide feedback on curriculum development by soliciting feedback from employers and learners to enhance the training's employment suitability and relevance.
- Co-create Go-To-Market (GTM) strategies with marketing and BD groups to improve outreach effectiveness and acquire learners.
- Input to learner profile models and segmentation strategies to enhance conversion efficiency and targeting.
- To collaborate with the Marketing and Insights team to support B2C lead nurturing and conversion to SCTPs.
d. Stakeholder Management and Reporting
- Be one of the points of interaction with partners, especially SSG, regarding placement reporting, audit, and grant compliance.
- Keep accurate coaching logs, placement histories, and outcome tracking for regulatory and internal reporting.
- Drive data-informed reviews of career support outcomes and refine interventions in response to learner and employer input.
Requirements
- Relevant bachelor’s degree in human resources, education, business, or related field.
- A minimum of 5 years of working experience in career guidance, adult education, industry outreach, or employment placement.
- Demonstrated capability to convert learner prospects via advisory or consultative interaction.
- Robust industry network and familiarity with the local hiring market, specifically for mid-career changes.
- Proficient in facilitation, employer outreach, and job matching tactics.
- Proficient in labour market information tools, career frameworks, and profile tools (e.g., MBTI, RIASEC).
- Strong written and oral communication skills; can work with numerous internal and external stakeholders.
We offer a hybrid work arrangement that combines remote and in-person work, subject to work exigencies.
