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Singapore

Assistant Shop Manager / Shop Manager

SL FOODS PTE LTD
$3,000 - $4,000 a month
Singapore
Full time
2 days ago

The Butcher’s Dining is a unique Korean butchery restaurant that blends traditional Korean flavors with a modern dining experience. We specialize in premium meats, offering Korean BBQ and authentic dishes made with fresh, high-quality ingredients. Our mission is to deliver an exceptional Korean culinary experience through outstanding food, service, and atmosphere.

Key Responsibilities:

Sales & Operations

  • Set up POS product listings and pricing; monitor for errors and stock discrepancies
  • Prepare daily sales reports
  • Conduct monthly sales analysis by product/menu
  • Track sales trends to identify popular and underperforming items

Store Management

  • Conduct opening and closing checks
  • Maintain store cleanliness, hygiene, and equipment conditions
  • Ensure compliance with health and safety regulations
  • Manage store ambiance including lighting and music

Staff Management

  • Create and manage weekly staff schedules
  • Monitor attendance and support general HR admin
  • Train new employees (especially part-time staff)
  • Coordinate part-time shift coverage and replacements when needed

Customer Service

  • Handle customer feedback and compensation if needed
  • Monitor and respond to online reviews (Google, social media, etc.)
  • Manage VIP and regular customer interactions (reservations, special service)

Inventory & Ordering

  • Communicate with suppliers, track costs, and coordinate deliveries
  • Manage food safety standards (expiration dates, storage conditions)
  • Order ingredients for butchery, dining, and retail departments

Marketing Support

  • Manage Instagram and social media content (captions, stories, planning)
  • Plan content for seasonal promotions and offline events
  • Assist in product promotion campaigns

Working Hours:

  • 5-day work week
  • 44 hours per week (in accordance with MOM regulations)
  • Must be available for evening, weekend, and holiday shifts as needed
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