Barista + Human Connection Extraordinaire

• Are you looking to work in a fun and psychologically safe environment?
• Are you looking for opportunities to learn and grow both as a barista and as an individual?
• Are you looking to flex some autonomy and ownership in the business you're working for?
• Are you keen to make a difference in the community we serve?
• Is a positive workplace culture important to you?
• Do you find joy in delighting customers?
• Are you keen to fight against the rise of impersonal technology in customer service, and love human connection?

If you answered yes to all of the above, we're looking for you!

It's super important to us that we are not just hiring a pair of hands which makes coffee. We appreciate each individual personality/character that comes to work with us, and believe that you might have something to offer that would help boost a healthy workplace culture.

JOB RESPONSIBILITIES

• Daily calibration of coffee
• Prepare specialty coffee and beverages according to SOP recipes and standards
• Provide both team and guests with information for coffee-related enquiries
• Monitor and maintain inventory levels (Coffee beans, ingredients for beverages…etc)
• Day to day operation including (Performing cashiering duties, food prep including sandwiches)
• Cultivate & maintain relationships with regular guests & team members
• Perform general housekeeping including upkeeping of coffee machine
• Experience in latte art is a plus point
• Suggest marketing promotions, come up with new drink concoctions
• Participate in marketing efforts (including helping to take pictures, videos and come up with fun taglines)
• Participation in team meetings, brainstorming sessions to ensure cohesive team dynamics and to improve products and services

REQUIREMENTS

• Good communications skills - finds joy in connecting with colleagues and customers.
• Able to multi-task in a fast-paced and demanding environment.
• Knowledge in espresso extraction, milk steaming, latte art, and general coffee brewing methods.
• Good understanding of health, safety, and food hygiene practices.
• Willingness to teach and share professional knowledge with the team.
• Trustworthy, impartial & maintain a high level of discipline & punctuality.
• Proactive & a problem solver
• Team-oriented attitude