Job Description
- Provide technical assistance to healthcare staff in the setup, operation, servicing, and decommissioning of medical devices.
- Oversee external service providers and contractors carrying out equipment maintenance, ensuring work quality and adherence to relevant standards.
- Gather and update user feedback on the upkeep, performance, dependability, and overall quality of medical devices.
- Inspect, analyse, and troubleshoot reported faults, complaints, or safety issues, and support engineers in developing and executing appropriate corrective actions.
- Ensure all maintenance work meets required standards, industry practices, and departmental quality initiatives.
- Manage spare parts and frontline technical support inventory, assisting with documentation when needed.
- Support engineers in coordinating medical equipment projects with external vendors, contractors, and consultants.
- Carry out other related duties as assigned by supervising engineers.
Requirements
- Diploma in Electronics or Biomedical Engineering.
- 3 to 5 years of relevant practical experience in a healthcare environment is an advantage.
- Service-oriented mindset with a positive attitude and ability to work with staff at all levels.
- Basic proficiency in IT applications.
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