AVN-Digital is an expert in providing technology-enabled business solutions and services. Since inception, AVN-Digital has helped clients Cyber-security, Data Analytics and Robotic Process Automation to improve their operations and profitability, focus on core competencies and achieve business results such as increased agility, innovation and profitable growth. Our in-depth technical knowledge, industry experience, and unique methodologies enable us to successfully deliver and meet our customer’s expectations.
This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
JOB SCOPE:
Roles & Responsibilities
1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project
Skillsets (Good to have)
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
- Excellent oral and written communication skills
- Good, sound knowledge of banking and technology
- Good teamwork and inter-relationship skills
- Adaptable, disciplined and focused
- Organised and systematic
- Proven analytical skills
- Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint
WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or submit your CV to [email protected] , Your interest will be treated with strict confidentiality.
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and company’s privacy policy.
