As a Capacity Engineer in the APAC Capacity team, you will be joining a growing department of the business going through an important and integral period of change and play an increasingly important role for Equinix particularly for our operations teams and customer base.
The Capacity Engineer, Senior Associate will use their strong communication, analytical and problem-solving skills to match an engineering mindset to triage, escalate, assess or carry out key responsibilities around customer deployments within our data centers across APAC.
Key responsibilities:
- Accepting and processing requests for Hub (FIFO method), escalating advanced or complex requests to senior members as necessary
- Actively participate and contribute within meetings with internal stakeholders such as our Operations Engineers and Sales Engineers
- Develop process designs for deployments and seeks to directly resolves issues where possible, or escalate to relevant colleagues as required
- May work on more complex/large, proposed designs with Manager or Senior Engineers within the capacity team
- Develops solutions for sales opportunities seeking input from relevant parties or places, including intranet, Hub Lead or colleagues
- Ensures cooling support support through airflow calculations or escalating for CFD modelling as necessary
- Ensure power support (including circuit management) through infrastructure checks
- Escalating HPD deployment where necessary
- Ensuring design fit within our data centers, and triage or escalate concerns where adverse impacts to colocation or density or sellable space may occur
- Escalate any issues/constraints around site infrastructure to DA&E team
- Responsible for updating CAD drawings for Proposed Designs and deployments
- Resolves any deployment issues (cabinets/cages) where physical deployment differs from virtual records
- Works to resolves any complex DQM issues, and creates USID and associated inventory objects
- May work with regional peers and AP project team on to fulfil any capacity or customer related obligations
- Answer general inventory/infrastructure related questions for stakeholders or escalates to senior team members, this includes any requests coming in centrally from our Hub Queue that falls out of scope for different teams
Qualifications, key skills and attributes:
- Engineering Degree in Electrical, Mechanical or related field
- Strong technical mindset and ability to work through complex and highly technical solutions
- Key understanding of power and cooling in data centers, or from varied industries where skillset and experience in transferrable
- Excellent communication skills, including ability to work with internal and external stakeholders from geographically and culturally different backgrounds
- Attention to details, CAD exposure, and ability to attain and maintain complex information
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