Job Responsibilities
Job Summary
Resorts World Sentosa seeks an experienced results-oriented Senior Manager to support the execution of our marketing strategy, lead campaigns and activations that drive visitorship to our non-attractions business units, including F&B, Hotels, Weave and MICE. In this role, you will support the development of integrated marketing strategies and deliver campaigns that resonate with diverse audiences to improve brand perception and visitorship (tourist and locals).
This role reports to the Associate Director, Resort Marketing. It demands a strong grasp of marketing planning, campaign management and cross-functional collaboration with internal stakeholders and external agencies. The ideal candidate will have a proven ability to manage complex projects, translate consumer insights into actionable strategies, and inspire internal and external stakeholders to deliver world-class campaigns.
Key Responsibilities
- Marketing strategy and campaign development: Support the development of marketing strategies and integrated campaigns that builds a consistent brand positioning and delivers visitorship to our non-attractions business units, including F&B, Hotels, Weave and MICE
- Campaign management and execution: Develop and execute multi-channel marketing campaigns along the consumer journey across digital, social media, traditional media, and PR platforms. Collaborate with creative and media agencies to produce high-impact and award-winning campaigns, impactful assets and content that drive business impact. Monitor and analyze campaign performance, using learnings to make data-driven adjustments to optimize and maximize ROI.
- Story telling and creativity: Manage the creative conceptualization process to generate innovative campaign ideas using various formats such as video, written content, infographics, and interactive media. Bring fresh perspectives to both traditional and emerging forms of media through engaging stories that align with the brand's vision, values, and objectives. These stories may be used for marketing, social media, internal communications, presentations, and other platforms.
- Consumer-led marketing leveraging market research & consumer insights: Work with the consumer insights and digital marketing teams to analyze market trends, consumer behaviors, conversion habits and campaign performance data. Provide strategic recommendations based on research and data insights to continuously improve marketing efforts that deliver against the KPI.
- Pricing Strategy and Promotion: Collaborate with business units to develop the pricing strategies and recommended promotions that are competitive and attractive to key consumer segments for each attraction
- Budget Management & Optimization: Manage and optimize the marketing budget, ensuring efficient allocation of resources and strong ROI. Monitor and report on campaign performance, making data-driven adjustments as needed to meet KPIs and business goals.
- Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders to ensure alignment and support for marketing initiatives. Effectively communicate marketing strategies, goals and results to stakeholders , ensuring transparency and collaboration.
Job Requirements
Required Qualifications
- Minimum 8-10 years of marketing experience with 3 years in a leadership role
- Strong knowledge and relevant experience in tourism industry and/or destination marketing
Required Skills
- Possess strong analytical, communication, interpersonal, and negotiation skills
- Able to present ideas clearly and persuasively at an individual and group level
- Critical thinker and creative problem solver
- Good project management skills and keen attention to details
- Able to work in a dynamic and fast-paced environment with ability to balance multiple simultaneous projects
- Driven individual with capacity to lead and motivate team members
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