Cash Product Specialist SG

Strategy, Planning and Management

• Lead and drive channel and system enhancements projects, with view to improve client experience and increase channel utilization, thus leading to operating account usage and fee income. 
• Drive the commercialization strategy for channels by defining value proposition, competitive positioning, developing strategies in partnership with Sales and other product teams, creating relevant marketing materials, etc
• Own end to end client experience by partnering with Client Services, Operations and Implementation across business segments to continuously enhance product delivery and solutions.
• Present product vision and strategy to senior management and other key stakeholders.
• Actively engage in cash product roadmap and influence Group Transaction Banking initiatives.
• Keep abreast of current and future trends in channels and product development. Stay connected to the industry.
• Manage the growth and profitability of channels products/solutions, including analyzing utilization opportunities, product rationalization / optimization opportunities, and helping craft the sales strategy and materials
• Produce and present regular reports and presentation decks to communicate the progress / status of Channels Product portfolio/initiatives/campaigns to internal and external parties
• Manage and run the key BizChannel projects (eg. NGB) from SG CIMB perspective which includes overseeing the revamp and migration of existing internet banking platform for all non-retail customers

Stakeholder Collaboration

• Engage Legal/Compliance/Risk/CX/Ops/IT teams on the new Channels products & solutions, campaigns and client documentation to ensure adherence to regulatory requirements whilst optimising customer journey
• Work closely with all stakeholders to ensure smooth implementation and support of products and services including notifying and obtaining endorsements from relevant committees where necessary 

Regulatory Compliance

• Ensure that controls are built into the product/process delivery process and adherence to guidelines, policies and procedures set by internal / external regulators.
• Ensure product risk, compliance and audit standards.

Requirements:

• Degree holder, preferably in Finance and Business Administration, Computer Science or Engineering
• Qualified/certified in a course related to Cash Management or Treasury Management is preferred
• At least 5-7 years of prior working experience
• Experience in product development/management role, particularly on Channels-related products
• Previous Cash Management knowledge will be preferred
• Self-starter with the ability to define goals and strategies with minimal management oversight 

Technical/Functional skills

• Ability to understand product strategy and use this understanding to define requirements for scaling products and operations through partnerships
• Strong commercial and product instincts
• Ability to prioritize and guide cross-functional teams through competing demands and address complex problems. 
• Clear understanding of market dynamics and the ability to track and assess new developments in the market going forward
• Familiar with workings and usage of API

Personal skills (Soft Competencies [Core/Leadership])

• Demonstrate great propensity to learn as well as adapting to the situation at hand.
• Excellent written and spoken communication skills as well as presentation skills.
• Demonstrate strong negotiation skills, especially with different stakeholders (eg. Technology, vendor, Operations)
• Demonstrate a strong inclination to building bridges as well as appreciate differing views with stakeholders- both internal and external.