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Customer Service Manager

YAMATO IZAKAYA (PTE. LTD.)
$5,000 - $7,500 a month
Singapore
Full time
1 week ago

Job Title: Restaurant Manager
Employment Type: Full-Time

Job Overview:
We are seeking an experienced and motivated Restaurant Manager to oversee daily operations and ensure the highest level of customer satisfaction. The ideal candidate will have a strong background in restaurant management, team leadership, and a passion for Japanese food and culture.

Responsibilities:

  • Oversee day-to-day restaurant operations
  • Lead and manage front-of-house staff
  • Ensure excellent guest experience and handle customer feedback
  • Manage scheduling, inventory, and supply orders
  • Maintain cleanliness, safety, and compliance standards
  • Collaborate with kitchen and bar teams to optimize service flow
  • Support hiring, training, and performance management

Requirements:

  • Proven experience as a restaurant manager or in a similar role
  • Strong leadership and interpersonal skills
  • Excellent communication and problem-solving abilities
  • Knowledge of Japanese cuisine and izakaya culture is a plus
  • Availability to work evenings, weekends, and holidays

What We Offer:

  • Competitive salary
  • Staff meals and discounts
  • Opportunities for growth and advancement
  • A supportive and friendly work environment
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