Requirements
· Diploma or Higher Nitec in any discipline or relevant experience are welcome.
· Good communication skills; able to handle customer enquiries professionally.
· Able to adapt and a good team player.
· Willing to perform shift work – 7am to 7 pm or 7pm to 7am.
Scope of Work
· Manage and assign transport bookings based on passenger requests and operational needs.
· Ensure vehicle dispatches are carried out efficiently and fairly to support smooth transport operations.
· Provide remote customer service assistance via video concierge systems, including handling enquiries and guiding passengers on transport options.
· Oversee the flow and supply of vehicles along terminal roadways to avoid congestion and maintain safety.
· Monitor designated holding areas and enforce discipline and order among drivers.
· Handle the registration process for drivers, including form issuance, data verification, and maintaining an accurate registry for audit purposes.
Job Type: Full-time
Pay: $2,300.00 - $2,800.00 per month
Schedule:
- Shift system
Work Location: In person
