- Job Description
- Lead the display customer service team at Singapore and Korea
- Provide the overall quality and technical support for OLED panels to Customers at APAC countries
- Handle customer concerns and escalate major isues and VOC(voice of customer) to HQ
- Operate On-site support team at customers and support the regular verificaiton and immediate sorting/rework
- Coordinate quality, design and technical meetings with customers
- Negotiate the quality issue with customers based on the test data and logic
- Introduce the new technology of large size OLED panels to customers
- Discuss the key specification of product with customers and internal teams
- Requirements
- Positive working attitude with a high digress of initiative and drive
- Ability to work under pressure to meet the tight customer demand
- At least 15 years of working experience in the related field, specially with OLED and flexible display product, is required for this position
- Able to assist Korean and English-speaking clients
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