About Us
At CHISON Singapore, we pride ourselves on being a pioneer in the ultrasound medical devices industry. As a leading manufacturer, we are dedicated to advancing healthcare through cutting-edge technology and innovation. Our team is passionate about developing high-quality, reliable ultrasound solutions that improve patient outcomes and support healthcare professionals worldwide. Join us in our mission to transform the future of medical imaging.
Position Summary
As a Service Engineer, you will be responsible for troubleshooting, diagnosing, and repairing ultrasound devices and system components (i.e., PCBA, etc). You will work with a cross-functional team to identify root causes, perform detailed electronics repair, and maintain full compliance with medical device quality standards.
Key Responsibilities
- Troubleshoot, diagnose, and repair ultrasound medical equipment (i.e., PCBAs, motherboards, etc - at both system and component levels)
- Complete service reports, maintenance logs, and regulatory documentation with high accuracy.
- Communicate effectively with customers, manage service expectations, and escalate unresolved issues appropriately.
- Perform workshop maintenance tasks and ensure adherence to 5S and GDPMDS compliance standards in all repair areas.
- Carry out other tasks and ad-hoc assignments as delegated by supervisors to support operational needs.
Qualifications:
- Preferably 2 years of experience in the EMS industry, hands-on experience with PCBA repair is a strong advantage
- Solid understanding of basic circuit principles and electronic component characteristics
- Proficient in operating repair tools such as BGA rework stations, soldering irons, hot air guns, multimeters, and oscilloscopes
- Demonstrate a positive, proactive attitude with excellent problem-solving skills and the ability to multitask
- Steady hands and keen eyes to handle delicate components
- Require critical thinking and problem-solving skills
- Good with Microsoft Office
- Polytechnic graduates / diploma holders / or bachelor's degree holders in Electrical and Electronics Engineering / Biomedical Engineering / Computer Engineering