We are seeking an experienced and service-driven Floor Supervisor to oversee front-of-house operations at our dynamic start-up. This role involves managing guest seating, supervising service flow, and ensuring the highest standards of hospitality are consistently delivered.
Key Responsibilities
- Welcome & Seating: Greet guests professionally, manage reservations and waitlists, and coordinate seating to maximize efficiency and minimize wait times.
- Guest Engagement: Interact with guests, address inquiries, and provide menu recommendations or information on specials.
- Service Oversight: Monitor and support service staff to ensure prompt, accurate delivery of food and beverages, and that all areas are properly set and maintained.
- Operational Coordination: Maintain clear communication with kitchen, bar, and front-of-house teams to ensure a seamless dining experience.
- Cleanliness & Presentation: Ensure the hostess stand, waiting area, and dining spaces are clean, organized, and welcoming.
- Compliance & Readiness: Uphold health and safety standards and oversee the restocking of essential front-of-house supplies.
Employee Benefits (Full-Time)
- A five-day work week comprising a total of 44 hours.
- Staff discounts apply to all brands under Caerus Holding.
- Comprehensive medical and dental benefits to support employee health and well-being.
- Opportunities for personal and career development, fostering growth and advancement within the company.
- The chance to move between brands under Caerus Holding, gaining diverse experiences and skills.
- The opportunity to grow alongside the company, contributing to its success and sharing in its achievements.
Training & Advancement
- On-the-job training will be provided.
- Candidates with extensive experience may be considered for supervisory or management positions.
Qualifications & Attributes
- Positive, friendly, and service-oriented personality with excellent communication skills.
- Customer-focused mindset with the ability to create a welcoming and professional atmosphere.
- Ability to work effectively in a fast-paced, dynamic environment.
- Previous experience in customer service, hospitality, or the food service industry preferred (but not mandatory).
- Strong desire to learn, grow, and contribute to the success of a start-up company.
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