Fraud Analyst (Cards Operations)

Permanent

Senior Executive

Degree

Banking

Cards and Unsecured Loans

Group Community Financial Services

3 - 5 years

Undisclosed

Maybank Singapore is looking for a Fraud Analyst to join our Cards Operations – Fraud Control Management team. If you’re passionate about preventing fraud, working with data, and helping customers feel safe, this role might be for you.

What You’ll Do: - Monitor and investigate suspicious card transactions & e-payments using in-house and scheme-based fraud tools - Follow up with customers on unauthorised transactions and manage card replacements - Review and update fraud detection rules (Visa & MasterCard platform) based on emerging fraud trends - Assess suspicious credit card applications and support AML monitoring efforts - Liaise with internal teams, authorities, and card schemes on fraud-related cases - Provide support in chargeback and recovery processes - Prepare monthly and regulatory fraud reporting

What You Bring: - A degree in Banking, Business, Finance, or a related field - Strong analytical and problem-solving skills - Ability to work under pressure in a fast-paced environment - 3–5 years’ experience in fraud management, payments, or risk functions preferred - Familiarity with Visa/Mastercard chargeback and dispute processes is an advantage
Please note only shortlisted candidates will be notified.