Key responsibilities
o Manage the Business Requirements and Functional Solution aspects - scope the problem and develop business case to address the problem
o Document requirements, source and evaluate alternatives, and recommend solution that best fits the needs
o Perform business analysis
a. Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements
b. Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case
c. Elicitation: Explore, identify and document business needs
d. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need
e. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need
o Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders
o Co-ordinate and facilitate meetings between third-party teams and internal MAS teams as required
o Work closely with third-party vendors to track and review progress of key delivery and payment milestones ensuring service levels are met within the contractual agreement
o Facilitate and co-ordinate review and sign off processes with internal MAS teams
o Perform tasks assigned by the Program Manager/Program Directors
Your qualifications
o Bachelor's degree in Computer Science or similar field
o Hands-on experience in full project development life cycles
o Past track record in business analysis, application solutioning and design
o Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs
o Ability to interact with SMEs (Subject matter Experts) and grasp a good technical understanding
o Pro-active, resourceful and self-motivated to innovate and take smart risks to achieve business goals and customer satisfaction
o Knowledge in one of the following areas will be added advantage - Agile Methodology, Business Process Reengineering, Microsoft SharePoint, Data Analytics
o Results and customer oriented
o Team player with strong organization and people handling skills
o Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
