IT Technical Support – Junior
Contract Duration: 2025 - 2027
Location: Pasir Panjang
Role Overview
We are looking for a Junior IT Technical Support professional to provide L1 technical support and assist with administrative and financial tasks. The role involves troubleshooting user issues, maintaining system health, processing procurement and payment tasks, and supporting project documentation.
Key Responsibilities
1. Technical Support & Helpdesk
Provide L1 technical support and troubleshooting for IT products and systems
Handle user queries and incidents via ticketing systems
Document technical issues and maintain a knowledge base
Conduct basic system health checks and monitoring
Escalate complex technical issues to relevant teams
2. Administrative & Financial Support
Process procurement requests and maintain vendor relationships
Track milestone payments and prepare documentation for payment processing
Monitor and update project budgets
Generate regular financial reports and reconciliations
Maintain proper documentation for audit purposes
Required Skills & Qualifications
Education:
Degree or Diploma in IT, Computer Science, or a related field
Technical Skills:
Strong IT troubleshooting capabilities
Knowledge of basic networking concepts
Proficiency in Microsoft Office Suite
Experience with data analytics is a plus
By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-pol...). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.https://www.mom.gov.sg/faq/sub...Rain Lee Xin Yu
Dynamic Human Capital Pte Ltd
Registration No: 12C6253
License No: R24123877
