[What the role is]
About the Transformation OfficeLTA’s Transformation Office is a dynamic team who sets the corporate strategy, catalyse and nurture transformation, and promotes risk stewardship, to ensure LTA is a people-centred and future-ready organisation.
The Leadership Enablement & Projects team, as part of the Transformation Office, plays an enabling and integration role whilst working closely with LTA leaders and colleagues, in areas ranging from organisation-wide Leadership Enablement and Corporate Performance initiatives to Transformation and Innovation projects.
We are seeking an enthusiastic individual to support the Leadership Enablement & Projects team within LTA’s Transformation Office. You will mainly be working with the team on an organisation-wide transition to a new system, and support in the areas of user experience, communications and change management.
[What you will be working on]
The key responsibilities include but are not limited to the following:
Conduct user research activities (e.g. user interviews, user testing) and engage with internal s takeholders to understand their needs and requirements
Document and analyse feedback from stakeholders into structured recommendations
Develop front-end design based on user feedback, and prototypes for pilots in UAT and subsequent iterative developments
Support internal communications on the upcoming changes
Support the coordination and delivery of training workshops and clinics to onboard users
You will also support the team in other leadership p rojects /e vents (where required ), including but not limited to:
Support digitalisation efforts for productivity and improved tracking of data and key performance indicators
Coordinate evaluation surveys of leadership programme and analyse feedback
Support other team projects / events as required
[What we are looking for]
Desired Qualifications , Skills and Attributes :
Strong interest in UX/UI, including user research , stakeholder engagement and design
Keen interest in learning new technologies and systems
Good communication , analytical and interpersonal skills
Proactive and adaptable approach to work
Familiarity with Canva or Figma w ould be a bonus
As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment
