Job Purpose
To handle and process motor insurance claims efficiently, ensuring accurate reporting, effective communication with stakeholders, and timely recovery or defense of claims to protect the company’s interests.
Responsibilities
- Manage accident reporting and explain claims process to customers, e.g. Bus Captain, Taxi/Private Hire Vehicle Hirer & Drivers
- Handle and process claims
- Arrange with workshop or relevant parties to liaise with third party insurers/workshops, solicitors, passengers on behalf of SMRT Buses / Strides Premier Fleet of Vehicles.
- Coordinating and liaising with departments to pursue claims.
Qualifications & Work Experience
- Minimum with 2 years’ experience in processing Motor insurance claims.
- A Certificate or Diploma in General Insurance will be an advantage
Skills
- Good negotiation, problem solving, and analytical skills
- Possess good written and verbal communications skills
- PC Skills: Proficient in Microsoft Office
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