Partner Enablement Specialist, APAC

What you'll be responsible for

As a Partner Enablement Specialist, you will support Circle’s onboarding and due diligence efforts for partners across the Asia Pacific region (APAC). In this role, you’ll be a key contributor to the partner journey, ensuring timely activation of Circle’s products and services. You’ll collaborate with cross-functional teams to follow and refine processes, address inquiries related to onboarding & DDQs, and help build tools & resources that accelerate partner success.

What you'll work on

• Support the end-to-end onboarding process for new partners in APAC.
• Serve as a key point of contact for Partner Enablement in APAC.
• Collaborate with internal teams (Compliance, Business, Product) to execute onboarding workflows and requirements.
• Respond to due diligence questionnaires (DDQs) and onboarding inquiries from partners, ensuring timely and accurate submissions.
• Contribute to the development and maintenance of onboarding materials & resources that enhance the partner onboarding experience.
• Contribute to the improvement of tools, templates, and processes that enhance operational efficiency.
• Track partner activation metrics and provide insights for increased efficiency and engagement.

What you'll bring to Circle

Core Requirements

• 2+ years of experience in partner enablement, onboarding, or customer experience roles.
• Proven ability to work effectively on cross-functional projects with guidance from team members.
• Exceptional communication and relationship-building skills with external partners and internal teams.
• Experience supporting partners in fintech, financial services, or regulated environments.
• Strong organizational skills and attention to detail, with a focus on following and contributing to process improvement.
• Experience/familiarity with Slack, Apple MacOS and GSuite.

Preferred Requirements

• Experience working with CRM and workflow platforms (e.g., Salesforce).
• Familiarity with responding to partner due diligence and compliance documentation.
• Bachelor’s degree in Business, Finance, Communications, or a related field.
• Familiarity with the APAC regulatory and compliance landscape related to financial partnerships.
• Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts.
• Fluency in English & Mandarin is preferred due to working with partners in the APAC region