- Lead and manage the end-to-end onboarding and implementation of new business accounts, ensuring smooth transitions and compliance with company standards.
- Support Program and Project Managers in the planning, execution, and delivery of both internal and external customer projects.
- Develop comprehensive project documentation, including Gantt charts, process flows, and milestone tracking tools.
- Create, review, and refine Standard Operating Procedures (SOPs) to drive consistency and operational efficiency across functions.
- Conduct training sessions for branch offices to facilitate the effective adoption of new processes, systems, and tools.
- Organize and lead progress review meetings, providing stakeholders with timely updates on project status, risks, and deliverables.
- Design and implement automated reporting solutions to improve data accuracy, visibility, and decision-making.
- Enhance and deploy Electronic Data Interchange (EDI) systems in alignment with business needs and IT infrastructure.
- Collaborate with IT teams to plan, manage, and execute EDI implementations, ensuring seamless system integration.
- Identify and implement process improvement opportunities by working with cross-functional teams.
- Review and validate work instructions (WIs) prepared by account teams, ensuring compliance with operational standards and best practices.
- Provide business insights and consultation to Regional IT teams to align technology solutions with business requirements. Undertake other ad-hoc duties and projects as assigned by Management.
Candidates without similar experience but with any freight forwarding experience, willing to learn, are welcome to apply.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Wecruit Pte Ltd
EA License No: 20C0270
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