- Operations Management
Supervise daily restaurant operations, including opening and closing procedures
Ensure smooth service flow and manage guest satisfaction
Monitor inventory and order supplies as needed - Staff Supervision & Training
Train, and schedule staff (servers, cooks,)
Provide ongoing coaching, performance evaluations, and disciplinary action when necessary
Foster a positive and productive work environment - Customer Service
Handle customer complaints and resolve issues promptly
Ensure excellent service standards and guest experience
Monitor online reviews and implement feedback where applicable
Qualifications:
- Proven experience as a restaurant manager or similar role
- Strong leadership, communication, and interpersonal skills
- Knowledge of food and beverage operations
- Familiarity with POS systems and scheduling software
- Ability to work flexible hours, weekends, and holidays
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