Our company is currently looking for an excellent Restaurant Manager to join our team of passionate and talented individuals in operating an European themed bar and restaurant, serving modern European cuisine. We are food and beverage focused, offering brunch, weekend grills, event nights, wines, cocktails and many others.
The candidate will report to and work closely with the Buisness Operations Managerr to strengthen the operations and services level of the ground crew. Our mission is to provide services and values that exceed customers' expectation.
Our company treasures talents by offering good career enhancement. Contemporary, Visionary, Suave - do join us, if you think you have what it takes!
Expected Job Responsibilities
- Oversee day to day restaurant operations
- Achieve the outlet's KPI
- Ensure the adherence of restaurant standards, service benchmarks and company rules and regulation
- Ensure high quality of customer service consistently
- Maintain the restaurant’s image from staff to cleanliness of premise
- Manage and maintain operational records including inventory, sales and staff as well as monitoring, evaluating sales performance
- Understand our products so as to be able to advise customers
- Respond and handle customer complaints
- Lead, train and guide team to provide excellent restaurant services
- Set and update service SOP’s Contribute ideas and assist our marketing department with A&P
Requirements:
- Well groomed, fluent in English and possess good interpersonal skills
- Minimum 3 years experience in similar capacity
- Up to date on industry trends
- Possess good computer skills (excel, pp, email etc.)
- Good work ethics, positive attitude and pleasant personality
- High quality standards in customer service, health, hygiene, food and beverage
- Exceptional leadership skills 5.5 day work week,12 noon to 10pm
Benefits:
- Additional leave
- Dental care allowance
- Employee discount
- Food provided
- Parental leave
- Birthday off Professional development
Supplemental pay types:
- Performance bonus
- Tips Weekly incentive and Monthly incentive
Experience:
- Restaurant management: 3 years (Preferred)
- European Cuisine: 3 years (Preferred)