Company Description
Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access.
The 223-room Sofitel Singapore City Centre will offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.
Job Description
Job Description:
Data Analysis & Reporting
- Analyze daily, weekly, and monthly business performance data, including pickup, pace, segmentation, and market trends.
- Prepare and distribute reports such as STR benchmarking, pick-up reports, pace reports, and revenue forecast.
- Assist in preparing and updating rolling forecasts in collaboration with Sales, Marketing, and Finance.
- Assist in the preparation and coordination of weekly Revenue Management meetings, including data compilation, reporting, and agenda setting.
Pricing & Inventory Support
- Support the implementation of pricing strategies and revenue optimization tactics.
- Monitor inventory availability and restrictions across all channels to ensure optimal yield.
- Assist in the setup and maintenance of rate plans and room types in CRS/PMS/Channel Manager.
System Maintenance & Accuracy
- Ensure data accuracy across RMS, CRS, PMS, and third-party systems.
- Perform audits to validate rate parity and inventory integrity across all distribution channels.
- Liaise with the Reservations teams to ensure proper system alignment.
Commercial Support
- Collaborate with Sales & Marketing teams to analyze campaign performance and identify demand opportunities.
- Provide analytical support during pricing discussions, RFP evaluations, and promotional planning.
- Monitor competitor pricing and market positioning using tools like Lighthouse, or TravelClick Demand360.
Strategic Projects
- Contribute to the development of annual business plans and long-term strategic goals.
- Assist in special projects such as system migrations, new channel integrations.
Qualifications
Job Requirements:
- Projects professional image at all times through personal presentation / interpersonal skills.
- Desire and ability to train and develop ambassador.
- Maintain awareness of industry trends.
- Initiate contacts and establishes rapport easily.
- Assert point of view directly yet tactfully.
- Organise time and work efficiently.
- Excellent numeracy, verbal and written communication skills.
- Has the ability and willingness to undertake further development.
- Appreciate and maintain an effective outlet for stress.
- Willingness to work weekends and public holidays as part of the job role.
- Has the aptitude and willingness to undertake further development with Sofitel.
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