Job Summary
We are seeking a proactive and detail-oriented Sales Operations & Admin Executive to join our dynamic and growing team. This hybrid role offers a unique opportunity to be at the core of daily business operations, supporting sales fulfilment, administrative functions, and executive coordination.
The initial focus will be on administrative support, procurement, operations, and sales order processing — including coordination with principals, partners, suppliers, and customers to ensure accurate and timely documentation. As the candidate gains experience and confidence, there will be progressive opportunities to support inside sales functions such as handling customer inquiries, preparing quotations, and identifying upsell or cross-sell opportunities within our existing customer base.
This is an excellent entry point for individuals eager to build a career in the technology sector, with clear progression toward a commercial-facing role in a fast-paced, high-growth environment.
Key Responsibilities
1. General Administration & Office Support
- Manage day-to-day administrative functions including document filing, meeting scheduling, and internal communications.
- Oversee office supplies, facility upkeep, and liaise with building management as needed.
- Organize internal meetings, staff activities, and company-related events.
2. Operations Coordination
- Coordinate internal workflows and ensure effective communication across departments.
- Liaise with partners, suppliers, and customers to ensure smooth operational fulfilment.
- Track orders, purchase requests, delivery timelines, and maintain fulfilment status logs.
3. Procurement & Inventory Management
- Handle procurement processes, including obtaining supplier quotations and issuing purchase orders.
- Monitor inventory movements and follow up with relevant stakeholders to ensure accuracy and timeliness.
- Coordinate shipping logistics and maintain accurate shipment documentation.
4. Sales Fulfilment & Support
- Support the sales team in preparing quotations, processing orders, and maintaining accurate records.
- Coordinate with principals and vendors on product availability, pricing, and lead times.
- Ensure timely delivery and documentation of all sales fulfilment activities.
5. Executive Support (CEO Office)
- Assist the CEO with scheduling, travel arrangements, and internal correspondence.
- Support documentation and follow-ups for key business initiatives and special projects.
6. Developmental: Inside Sales Support (for future growth)
- Respond to incoming inquiries and manage light-touch account relationships.
- Identify upselling and cross-selling opportunities within the existing customer base.
- Assist in quotation preparation, lead follow-ups, and basic product inquiries.
- Maintain structured sales documentation and support pipeline tracking.
Requirements and Qualifications
- Minimum 2 years of relevant working experience in administration, sales support, or operations.
- Diploma or Degree in Business, Marketing, IT or related fields preferred.
- Strong communication and coordination skills — comfortable liaising with external and internal parties.
- Proficient in Microsoft Office tools (Excel, Word, PowerPoint).
- Ability to multitask, prioritize tasks, and meet deadlines.
- Detail-oriented, responsible, and proactive in problem-solving.
- Customer-service mindset with willingness to grow in sales support capacity.
- Able to work independently and take ownership of assigned responsibilities.
- Experience in a tech, startup, or B2B environment is a plus.
