- Deploying, managing, and operating AWS / Azure environments
- Develop and deploy appropriate AWS / Azureoperational best practices
- Estimating AWS / Azurecosts and identifying operational cost control mechanisms
- Keep technical documentation up to date
- Proactively keep up to date on AWS / Azure services and developments
- Create (where appropriate) automation, in order to support Cloud Operations
- Support data/service migration projects
- Manage Cloud infrastructure changes through change request process & provide status reports to the relevant parties.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
- Monitor the agreed service level, document & maintain the configuration of the Infrastructure; provide regular reporting to relevant parties.
- Ensure service level meets the requirement. Propose and implement action plan when required.
- Monitor Cloud Infrastructure according to standard operations procedures.
- Support service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
- Provide systems related technical advice to customers or project teams for manageable issues
Job Types: Full-time, Permanent, Contract
Benefits:
- Professional development
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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