Jurong Port’s multipurpose port operating expertise includes efficient handling of general, bulk and containerized cargo, management and operations of the Tuas Offshore Marine Centre, and Lighter Terminals in Penjuru and Marina South. Besides Singapore, Jurong Port is involved in overseas joint ventures in China and Indonesia. In 2016, Jurong Port’s local and overseas terminals handled close to 35 million tons of general and bulk cargo, and 560,000 TEUs of container cargo.
Job Duties and Responsibilities
1. Client Management
- Respond to client queries post-operations and generate cost summaries to capture actual deployments and that allows customer to have overview of total project costing
- Ensure accurate and timely billings of jobs to customer
- Address customer concerns and disputes through collaboration with operations, serving as the primary point of contact for all billing inquiries
2. Internal Collaboration
- Collaborate with internal departments like digital team to improve billing efficiency and accuracy, enhancing operational competency and turn-around to customers
- Collaborating with finance on account management matters, accruals, aging AR matters and budget analysis of financial data to identify trends and potential areas for improvement
- Work closely to represent contracts, billing and payment department to the customers so that commercial operations can run smoothly in compliance with SOPs
- Establish training materials to effectively allow cross-training within department on activities
- Assist with all other commercial matters as required by the management
Job Requirements
- Bachelor’s Degree or Diploma in Logistics, Maritime Studies, Business, Finance, or a related field.
- Proactive team player with a strong sense of urgency and excellent communication skills.
- Ability to work effectively in a dynamic, fast-paced environment with multiple priorities.
- Positive mindset with a focus on execution, standardization, and continuous improvement.
- Passionate about driving positive change across internal and external stakeholders, with the ambition to grow within the company.
- Strong analytical skills, with the ability to interpret data, develop insights, and understand broad business concepts.
- Familiarity with billing systems, financial processes, and basic accounting principles is a plus.
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