Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities. NTU’s College of Computing and Data Science (CCDS) is a leading college that is known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty. Today, we are ranked #2 for AI and Computer Science by US News Best Global Universities; and #5 for Data Science and AI by QS World University Ranking.
A hot bed of cutting-edge technology and groundbreaking research, the College aims to groom the next generation of leaders, thinkers, and innovators to thrive in the digital age. Located in the heart of Asia, NTU’s College of Computing and Data Science is an exciting place to learn and grow. We welcome you to join our community of faculty, staff, students and alumni who are shaping the future of AI and Computing.
You will join CCDS' dedicated student care team and make a meaningful impact on students' academic success and personal development. This position is central to CCDS’ commitment to providing comprehensive care and support to our students throughout their educational journey.
As a vital member of our student care framework, you will serve as both advocate and enabler, creating pathways for student voices to be heard while providing essential guidance during challenging academic and personal circumstances. This role combines direct student support with strategic program coordination, making it instrumental in fostering an inclusive and collaborative learning environment.
We are looking for a committed individual who will contribute to our early intervention initiatives, support readmission processes, and champion inclusive education practices. This position offers the opportunity to directly influence student outcomes and enhance wellbeing while working within a coordinated support network aligned with university policies and standards.
Job Responsibilities:
- Play instrumental role in supporting at-risk students in their academic journey and emotional wellbeing
- Lead and coordinate Peer Teaching and Peer Coaching programmes - high‑performing students leader mentoring their peers and especially those struggling academically
- Collaborate with teaching staff to enhance learning through Peer Teaching Programme
- Champion teaching and learning support for Special Educational Needs (SEN) students
- Be at the forefront of inclusive education and advocating SEN student’s learning needs with student-centric support network with the teaching staff and academic office for academic accommodation
- Lead initiatives that empower students with SEN to succeed academically
- Play a pivotal role in re-admission appeals process and help facilitate student smooth transition back into the programme to ensure successful completion of their study
- Coordinate with academic and student care teams to review student re-admission appeal and the academic and support plan
- Provide critical administrative support for student disciplinary matters in line with university policies
- Manage case records and prepare materials for the college inquiry committee and university disciplinary board
- Monitor case progress and ensure student’s compliance and completion of their required sanctions
- Ensure student continuity of care
- Strengthen the student care team’s effectiveness and being a good team player covering the team support services for student to benefit from the continual holistic care and support
Job Requirements:
- A Degree in any related discipline
- At least 3 years of relevant experience, preferably in an educational institution. Candidates with experience working with youths or SEN will be preferred
- Basic Counselling skills will be an added advantage
- Proficiency in MS Office
- Strong interpersonal and communication skills and build rapport with staff and students
- Meticulous, with strong organizational, analytical and problem-solving skills
- Ability to maintain confidentiality and discretion on student records and matters
We regret that only shortlisted candidates will be notified.
Hiring Institution: NTU
Report job
