At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious
opportunity that demands the best of us, every day, as we build the emerging onchain platform —
and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is
passionate about our mission and who believes in the power of crypto and blockchain technology to
update the financial system. We want someone who is eager to leave their mark on the world, who
relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks
feedback to keep leveling up. We want someone who will run towards, not away from, solving the
company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others
who excel in their disciplines and expect the same from you, there’s no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is
required throughout the year. Team and company-wide offsites are held multiple times annually to
foster collaboration, connection, and alignment. Attendance is expected and fully supported.
The mission of the Onboarding & KYC Team is to build the most trusted and scalable solutions that
enable compliant product and geo expansion, propelling the next billion users onboard onto
Coinbase. We are the market leader in crypto because we have the most resilient regulatory
products and services that ensure the right users have access to the right products at the right time.
The Onboarding & KYC Team is central to the success of the business by ensuring smooth
operations in markets that we serve customers while laying the groundwork for new opportunities
abroad.
This role will sit in our Singapore team and be responsible for craft and excellence of our user
experience across all regulatory product journeys for Coinbase users globally. These experiences ensure
that customers are able to sign up and use financial products while balancing friction and regulatory
requirements. Across the user know-your-customer (KYC) lifecycle there are many opportunities to
optimize user needs to increase user success while mitigating business risk.
What you’ll be doing (ie. job duties):
- Own the product vision, strategy, and execution for the Onboarding flows across all products
- Manage the entire product lifecycle from ideation to launch
- Collaborate cross-functionally with engineering, design, legal, and other stakeholders to develop new products and features
- Define and analyze metrics to guide product development
- Communicate progress on initiatives and influence executive leadership of your vision
What we look for in you (ie. job requirements):
- 8+ years of product management experience
- Exceptional interpersonal communication, relationship management and organizational skills
- Deep analytic, prioritization and problem solving skills
- An entrepreneurial mindset with the ability to succeed in a fast-paced environment
- Demonstrated leadership, ideally evidence of the ability to guide product strategy and create alignment with senior engineers, designers, and cross-functional partners
Nice to haves:
- Familiarity with KYC or onboarding products such as identity verification
- Experience building complex products that balance trade offs across multiple customers
- Experience working in a financial services company
PID: GPPR06SG