Company Description
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
Job Description
Your Impact
Project Manage complex delivery engagements across our product portfolio. The role will be part of the Technical Services (TS) organisation within PANW.
Daily project management throughout the program life cycle for some of our largest customers.
Defining and implementing project and operational governance controls
Building and maintaining effective project plans and documentation to maximise delivery efficiency and efficacy.
Managing risks and issues from identification through to taking appropriate corrective action in conjunction with the customer and Palo Alto Networks stakeholders.
Act as a customer’s single interface into Palo Alto Networks for Sales, Product Management, Customer Success, Professional Services and Focused Services throughout deployment.
Effectively manage and utilise resources across projects in conjunction with Palo Alto Networks Professional and Focused Services.
Proactively distribute stakeholder communications internal to Palo Alto Networks and the Customer
Support Revenue recognition activities through effective forecasting of project milestones, deliverables and planning.
Qualifications
Your Experience
The Senior project manager must have strong practical experience in project management, which was gained through managing large and complex projects. He or she must have the following:
Excellent business communication skills, dealing with senior management of internal and external stakeholders
Good knowledge and handling of project and program management methodology and techniques
Good understanding of the wider objectives of the program
Ability to work positively with the wide range of individuals involved in the program
Strong leadership and management skills
The ability to find innovative ways to resolve problems
BSc in Computer Science, MSc, Business, or equivalent education/training/experience or equivalent military experience required
5+ years of related work experience or leading complex projects desired
Analyze project profitability, revenue, margins, bill rates, and utilization
Strong proficiency with project management software, such as Microsoft Project, Clarizen, Smartsheets
Good presentation skills including written, oral, presentation
Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments
Flexible to shifting priorities, demands, and timelines - able to promptly and expertly react to project adjustments and alterations
Project Management Institute PMP(r) certification or equivalent a plus
Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plus
Additional Information
The Team
Our technical services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
