JOB PURPOSE:
The position is empowered to negotiate, manage, resolve issues and implement best practices. The Executive should also have working knowledge of Future’s Transportation Management System (TMS) and related processes.
PRINCIPAL ACCOUNTABILITIES:
The Executive is primarily responsible for overseeing and executing the day-to-day international and domestic shipping operations, ensuring timely and cost-effective delivery of goods while maintaining full compliance with customs, trade, and company regulations.
The role involves coordination with internal departments, freight forwarders, customs brokers, and carriers to optimise shipping performance and resolve shipment issues efficiently.
JOB CONTENT:
- Responsible for managing a team to ensure all shipping activities are executed in a timely and efficient manner.
- Planning and execution of work schedules to ensure adequate manpower to complete daily tasks.
- Identify and implement process improvements to enhance shipping efficiency, cost control, and customer satisfaction.
- Respond to transportation-related inquiries from internal and external stakeholders.
RECOMMENDED CREDENTIALS:
QUALIFICATIONS
- Bachelor’s degree in Finance, Commerce, Transportation Management, Supply Chain Management or equivalent work experience. Computer skills must include extensive knowledge of Excel, Word, Access, PowerPoint and basic Outlook
EXPERIENCES
At least 3 years of working experience in an Executive roleCOMPETENCIES
- Able to effectively present information, generate professional business correspondence and respond to questions from groups of managers, customers or other employees.
- Able to communicate in a professional and diplomatic manner with peers, manufacturers, suppliers and senior management.
- Able to manage problems and customers in a professional manner.
- Able to work either in a team environment or independently, with little or no supervision.
- Able to manage multiple projects/tasks simultaneously.
- Accuracy, timeliness and excellent follow-up skills are essential.
- Must have Leadership Skills
- Must be able to speak English and Mandarin (written Mandarin would be an asset).
- Must be a quick learner, with initiative and a drive to succeed.