Supply Chain Planning Officer

Position Summary

We are seeking a highly organized and proactive professional to manage and optimize our end-to-end supply chain operations. This role encompasses supplier management, demand planning, order fulfillment, inventory control, outsourcing, and vendor performance management. The ideal candidate will play a critical role in ensuring operational efficiency, cost-effectiveness, and compliance with relevant regulations.

Key Responsibilities

Planning and Forecasting:

• Analyzing market demand, sales trends, and historical data to forecast future demand for products or services
• Collaborating with sales, marketing, and production teams to develop a comprehensive demand plan
• Creating and managing inventory strategies to optimize stock levels and minimize costs.
• Updating of forecast to ensure accurate visibility on supply gap

Inventory Management:

• Develop inventory policies and procedures to ensure efficient stock levels and minimize stock-outs or excess inventory for terminal operations as well as vendor
• Implementing inventory control systems to track and monitor inventory levels, including forecasting demand and setting safety stock levels
• Conducting regular inventory audits to identify discrepancies and implementing corrective actions
• Participate in annual stock take for vendors under logistics

Continuous Improvement and Optimization:

• Identifying opportunities for process improvement and implementing strategies to enhance supply chain efficiency
• Analyzing supply chain data and key performance indicators to identify trends, bottlenecks, and areas for improvement

Cross-Functional Collaboration:

• Working closely with internal stakeholders, such as sales, marketing, finance, and operations, to align supply chain strategies with business objectives
• Collaborating with external partners, including suppliers, customers, and service providers, to foster strong relationships and drive collaboration
• Participating in cross-functional projects or initiatives to support overall business goals and strategic initiatives

Vendor & Fault Call Management:

• Daily liaising with vendors on fault call and stock movement operations
• Escalation of fault call cases to respective stakeholders when necessary
• Managing stakeholders’ requests such as priority of fault calls and fault call job information
• Daily reporting of fault call data to stakeholders and vendors
• Vendor performance management and scoring

Monthly Business Review:

• Updating of logistics slides and tracking all vendors outsource information such as SLA / jobs / fault call types and presenting data to management
• Computing forecast variance for terminals and presenting to management

Requirements

Education and Experience

• Diploma in Supply Chain Management, Business Administration, or related fields
• Minimum 2 years of experience in supply chain, procurement, or vendor management

Skills and Knowledge

• Proficiency in supply chain software and tools (e.g., SAP, MM, MRP)
• Strong analytical and problem-solving skills
• Excellent communication and negotiation abilities
• Strong vendor management skills
• Excellent organizational and project management skills
• Attention to detail
• Able to work in a fast-paced environment and manage high-stress situations effectively
• A strategic and analytical mind
• Identify and mitigate supply chain risks, including disruptions, compliance issues, and supplier reliability