Key Responsibilities:
- Install and configure software and hardware for project testing
- Implement security hardening measures for Windows/Linux systems
- Manage network servers and technology tools to ensure operational efficiency
- Set up and maintain cluster servers, VMware environments, and workstations
- Perform data backup operations and verify their integrity
- Monitor system performance and conduct proactive maintenance
- Respond to security and usability concerns promptly
- Troubleshoot technical issues and system outages
- Ensure security through access controls, firewall management, and backup procedures
- Upgrade systems with new releases and models to maintain optimal functionality
- Develop and maintain internal documentation, including technical manuals and IT policies
- Enhance systems and processes for improved functionality and security issue resolution
- Provide Level 2/3 technical support, including system recovery and troubleshooting
Qualifications & Requirements:
- Proven experience as an IT Engineer, Technical Engineer, or similar role
- Expertise in Windows Server, Group Policy, Virtualization, and network management (LAN/WAN)
- Familiarity with Terraform is a plus
- Strong knowledge of system security, backup, and recovery processes
- Resourceful and adept at problem-solving
- Excellent communication and teamwork skills
- Diploma in Information Technology, Computer Science, or a related field
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